Health and Safety

In this section, you will find tips and guidelines to avoid safety issues while you are studying abroad in Seville and what to do to seek assistance in case you get sick.

Further information will be provided during the H&S orientation session upon arrival.   For any doubts, do not hesitate to contact the CEA staff at staff.seville@gowithcea.com or personally at the front desk of the CEA center.


CEA Seville provides an emergency number for use outside regular office hours that is intended to help students in genuinely troubling matters such as serious concerns about health and personal safety.
This emergency number is not manned by an outside contractor; It will be answered by a member of the CEA Seville team (who carries on with his/her normal routine while on call). It is therefore very important that you ONLY call the emergency number in the event of a real emergency. Our team in Seville will be happy to help you with non-emergency health and other issues during regular office hours.

CEA SEVILLE EMERGENCY NUMBER

 (+34) 696 327 612

OUT OF OFFICE HOURS

MEDICAL ASSISTANCE (run by Universal South in Seville)

In case of no urgent health assistance, please call this telephone

(+34) 696 190 574

You will be assisted at Clínica Santa Isabel 
C/ Luis Montoto, 100

Remember to bring your passport and a credit card or cash when you go to the doctor.

CALL 112 FIRST

IN CASE OF FIRE, VERY SERIOUS INJURY, LIFE-THREATENING MEDICAL EMERGENCY, OR AGGRAVATED ASSAULT

112 is Sevilla’s public emergency number as well as Europe’s international emergency number. It is free of charge, answered in several languages and reachable anywhere in the EU from any land or cell phone.

Police stations

Comisaría Calle Betis

C/Betis s/n

Tlf: 954 289 506

Comisaría Centro- Alameda

Alameda de Hércules s/n

Tlf: 954 289 557

Find the above mentioned Hospital and Police Stations in a map following this link:

https://mapsengine.google.com/map/edit?mid=zo39O7FjTuqw.k7tSWTxIO8LI

Seville is relatively safe but, like in other cities, you may encounter safety problems. We recommend you to be careful, keep a low profile and blend in as much as you can.

Use common sense and don’t do anything you wouldn’t do back home. It is important to keep your passport in a safe place. We strongly urge you to only carry a photocopy unless you have to travel somewhere.
When sitting in a café, never leave your bag on the floor or on the back of a chair (keep it on your lap). In crowded areas hold your bag tightly in your arms. Do not leave your luggage, bags, backpacks or purses unattended at anytime. Wear shoulder bags pulled to the front, not on your back.
Do not bring any valuables or money with you when you go to the beach Remember to always lock the door (turn the key) and shut the windows every time you leave the apartment
Do not get in cars with strangers or go to stranger’s houses. Never walk home alone late at night.

Carry with you at all times the CEA emergency card and use these resources:

SITUATIONS RESOURCES
Injury/accident/illness in host city Emergency Phone 696 327 612                     Medical Assistance 696 190 574
Injury/accident/illness while traveling & travel concern Europ Assistance
Culture shock/ Adjusting to new life Contact on-site staff
Reporting suspicious behaviour Emergency phone 112
Avoiding demonstrations/strikes/travel alerts S.T.E.P. Europ Assistance
Sexual assault Emergency Phone 696 327 612
Scams targeting students Contact on-site staff
Safety concerns when out No one left behind; Use passwords
Trouble with the law Emergency phone; contact on-site staff
Theft/Pickpockets Report at police station
Homesickness/anxiety Contact on-site staff

Create your own account in Generali Global Assistance portal to be able to access useful information about your insurance during your study abroad experience, especially when you are traveling outside the city. Find below all the necessary data to create your personal account:

Click here: https://eservices.europassistance-usa.com/sites/isa/Anon/Pages/RegisterUser.aspx?GID=C2CEA&AC=120824

  • Click “Sign Up Now”
  • Use the following (for all users, including yourselves)

Group ID: C2CEA
Activation code: 120824


Security Message for U.S. Citizens:  EUROPE TRAVEL ALERT May 26, 2017

In light of the recent terror attack in Manchester, the U.S. Embassy in Madrid would like to remind American citizens in Spain of the continued threat of terrorist attacks throughout Europe.  The Department of State issued a Travel Alert for Europe on May 1, which states that recent, widely-reported incidents in France, Russia, Sweden, and the United Kingdom demonstrate that the Islamic State of Iraq and ash-Sham (ISIS or Da’esh), al-Qa’ida, and their affiliates have the ability to plan and execute terrorist attacks in Europe.  While local governments continue counterterrorism operations, the Department nevertheless remains concerned about the potential for future terrorist attacks.  U.S. citizens should always be alert to the possibility that terrorist sympathizers or self-radicalized extremists may conduct attacks with little or no warning.

Extremists continue to focus on tourist locations, transportation hubs, markets/shopping malls, and local government facilities as viable targets.  In addition, hotels, clubs, restaurants, places of worship, parks, high-profile events, educational institutions, airports, and other soft targets remain priority locations for possible attacks.  U.S.
citizens should exercise additional vigilance in these and similar locations, in particular during the upcoming summer travel season when large crowds may be common.

Terrorists persist in employing a variety of tactics, including firearms, explosives, using vehicles as ramming devices, and sharp-edged weapons that are difficult to detect prior to an attack.

If you are traveling between countries in Europe, please check the website of the U.S. embassy or consulate in your destination city for any recent security messages.  Review security information from local officials, who are responsible for the safety and security of all visitors to their host country.  U.S. citizens should also:

·       Follow the instructions of local authorities.  Monitor media and local information sources and factor updated information into personal travel plans and activities.
·        Be prepared for additional security screening and unexpected disruptions.
·        Stay in touch with your family members and ensure they know how to reach you in the event of an emergency.
·        Have an emergency plan of action ready.
·        Register in our Smart Traveler Enrollment Program (STEP).

We continue to work closely with our European partners and allies on the threat from international terrorism.  Information is routinely shared between the United States and our key partners to disrupt terrorist plotting, identify and take action against potential operatives, and strengthen our defenses against potential threats.

For further information:

·        See the Department of State’s travel website for the Worldwide Caution, Travel Warnings, Travel Alerts, and Country Specific Information.
·        Enroll in the Smart Traveler Enrollment Program (STEP)to receive security messages and make it easier to locate you in an emergency. ·        Call 1-888-407-4747 toll-free in the United States and Canada or
1-202-501-4444 from other countries from8:00 a.m. to 8:00 p.m. Eastern Standard Time, Monday through Friday (except U.S. federal holidays).
·        Follow us on Twitter and Facebook.

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